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Friday, April 27, 2012
Track Your Facebook Abuse, Bullying, Spam Reports With Transparent New Support Dashboard
Facebook wants you to know it's listening when you report bullying, hate speech, identity theft, and spam, so today it launched a new Support Dashboard for tracking these reports until they're resolved. Users can check to see if their report has been reviewed, be notified of whether the offensive content was removed or left up, and learn why the decision was made. The Support Dashboard is gradually rolling out to the Account Settings menu starting today with Facebook tracking Timeline and photo flags there, and monitoring for more content types will be added soon. Cyberbullying has emerged as huge problem across the Internet and especially on Facebook, where Consumer Reports says one million children were bullied from June 2010-2011. The Support Dashboard should make users feel more confident and safe on the site because they know if they're abused and report it, their problems will actually be heard and responded to.
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